Verona Employment Opportunities
Verona Collection – Job Description
Job Title |
Customer service & stock management |
Location |
Toronto/Montreal, Canada |
Reports To |
Manager |
Responsible For |
Customer service |
Job summary
To deliver excellent customer service to all customers over email and on the telephone. To manage stock effectively.
Job tasks
- To provide excellent service to all customers in line with company standards
- To look after the needs of the customers showing a ‘can do’ attitude at all times
- To work as part of a team with all staff to meet the objectives
- To take responsibility for own personal development
Person Specification
- Education, training and qualifications
- Skills and knowledge
- Experience
- Personal attributes
- Skills and abilities
- Other special requirements
If you wish to apply for this position, please email nadine@verona-collection.com with your resume or cover letter. Thank you.
Requirement |
Essential |
Desirable |
Education, training and qualifications |
• Proficiency with IT and customer service portals. |
|
Languages |
·English – fluent written and spoken ·French – fluent written and spoken |
• Arabic |
Experience |
• None |
• One year’s experience in customer service |
Personal attributes |
• Smart and well-presented team player |
|
Skills and abilities |
• Clear communicator both email and on the telephone |
|
Other special requirements |
• Be able to work flexible hours |